We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
All items with tags attached and/or in original packaging may be returned within 30 days, minus any shipping charges that Fluffy Fannies paid to ship to you (if applicable for orders over $49).
Personal Care Items/Consumables: (Including but not limited to: Momma Cloth, menstrual cups, Sippy Cups, detergents, Wubbanubs, etc) are NOT eligible for return.
Unopened Baby Carriers (tags still attached): There is a 20% restocking fee for all returned/exchanged baby carriers within 30 days. For carriers that have had tags removed, they are no longer eligible for return. Carriers after 30 days will not be accepted for return or exchange.
Pre-Orders: Once a pre-order is made, it is not eligible for return. This is considered a special order just for you. I will not be able to store excess inventory in the physical location.
Special Orders: I will order your special order as soon as I am able. Once I have ordered your request, the item is no longer eligible for return.
Clearance items are NOT eligible for return.
If a gift
card/store credit is used to pay for part or all of your purchase, any returns
will be applied to the gift card first, credit card/cash second.